Contact us

Please feel free to contact us with any questions, concerns, or feedback you may have. Your satisfaction is our top priority, and we are here to assist you in any way we can. You can reach us via phone at or email address as given below. We look forward to hearing from you and addressing any inquiries promptly. Happy to Assist!

Email

support@ravatee.com

Phone

+91 9321923061

Address

Central Colony
Vishwakarma Industrial Area,
Jaipur, Rajasthan 302013, India

Frequently asked Questions

What is our Brand About?

We are a fashion jewelry brand. We are passionate about crafting exquisite pieces that blend timeless elegance with contemporary flair.

Why buy from our exquisite collection?

We offer a unique blend of elegance and craftsmanship that enhances your style. Our process is seamless and delightful, ensuring a luxurious experience from selection to delivery.

How much does it cost?

Our pricing varies depending on the materials, design complexity, and customization options. We offer a range of choices to suit different preferences and budgets. Please visit our pricing page or contact us for more information.

Do you offer custom jewelry designs?

Yes, we do offer custom jewelry designs! We’re excited to work with you to create a piece that’s uniquely yours. Please contact us to discuss your vision and get started..

How can I contact you?

You can reach us via contact form link or email for any enquiries that you might have. We are always happy to answer your questions.

Where can I learn more about you?

You can explore other sections of this website, such as the "About Us" page or our blog, to learn more about our company, mission, and team.

Returns & Refunds policy

You are entitled to cancel your order within 30 days without giving any reason for doing so.

The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 30 days

• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

rave.a.tee@gmail.com

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail